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General Terms and Conditions (GTC)


Anna Korlath | Creative Services

Provider: Anna Korlath, Via Alcide de Gasperi 13, 20092 Cinisello Balsamo, MI, Italy

VAT ID (Partita IVA): IT12937540966

1. Scope and General Provisions

These GTC apply to all business relationships between Anna Korlath (the "Designer") and the Client.

  • Application: These terms take effect upon the Client's acceptance of a Formal Offer via email, payment of a deposit, or engagement via email/website.
  • Priority: These GTC supersede any Client-side terms unless expressly agreed otherwise in writing.
  • Legal Status: The Designer operates as an independent contractor under the Italian Regime Forfettario.


2. Services and Project Execution

The Designer provides Illustration, Brand Design, Visual Identity, Strategic Consulting, and Creative Concepting.

  • AI Usage: The Designer utilizes AI tools (e.g., Google Gemini) for internal efficiency (summaries, research, brainstorming). All Final Work is curated and refined by the Designer personally.
  • Cooperation: The Client must provide all Source Materials and feedback within two (2) business days of a request to maintain the timeline.


3. Budget, Payment, and Taxes

  • Fees: As specified in the Formal Offer. Prices are "net" under the Regime Forfettario.
  • Reverse Charge (Tax): Per Italian law, invoices to international B2B clients are issued without VAT (IVA). The Client is responsible for declaring and paying any local sales or use tax in their jurisdiction.
  • Payment Schedule: A 50% non-refundable deposit is required to secure the project start date. Final files are released only upon receipt of the remaining balance.
  • Late Payments: Payments overdue by more than seven (7) calendar days will incur a late fee of €150 per week. Payments delayed beyond thirty (30) calendar days will accrue interest at a rate of 1.5% per month on the outstanding balance. 


4. Revisions and Amendments

  • Included Revisions: Unless otherwise stated, the Budget includes two (2) rounds of revisions per stage. Revisions must strictly align with the agreed project scope. 
  • Scope Creep: Additional revisions or work outside the agreed scope will be billed at an hourly rate of €170. 
  • Approval: Once the Client provides final approval, the Designer is not liable for errors (typos, color shifts, etc.) in the final production or print.


5. Project Pause, Restart, and Cancellation

  • Inactivity: If the Client is unresponsive for ten (10) business days, the project is automatically paused. Projects paused for longer than six (6) consecutive months will be deemed terminated, and all payments made will be retained by the Designer. 
  • Restart Fee: To reactivate a project paused for more than 10 days, a €500 restart fee applies, and the schedule will be reset based on the Designer's current availability.
  • Cancellation: If the Client cancels, they must pay for all work completed to date. Deposits are non-refundable if work has commenced.


6. Intellectual Property (IP) Rights

  • Transfer of Rights: Upon full payment of all outstanding invoices, the Designer grants the Client a limited, exclusive, non-transferable license to use the final deliverables strictly for the intended purposes specified in the agreement. 
  • Retention of Ownership: All designs, preliminary concepts, draft files, illustrations, and original creative work remain the sole and exclusive property of the Designer. 
  1. Source Files (.ai, .psd, .fig, etc.) unless a "Buy-out" is specifically purchased.
  • Portfolio Rights: The Designer reserves the right to display the work in portfolios and social media for self-promotion, unless a specific Non-Disclosure Agreement (NDA) is signed.
  • File Storage: The Client is responsible for safely storing final files upon delivery. The Designer is not liable for file loss after delivery, and re-sending lost files may incur a service fee. 


7. Liability and Warranty

  • Third-Party Rights: The Client warrants that all Source Material provided does not infringe on any third-party copyrights.
  • Liability Limit: The Designer’s maximum liability for any claims arising from the contract or services shall not exceed the total fees paid by the Client for the specific project. The Designer is not liable for indirect, consequential, or punitive damages. 
  • Force Majeure: The Designer is not liable for delays caused by circumstances beyond their control (illness, technical failure, etc.). In such cases, if no work was rendered, a full refund is issued.
  • No Guarantees: The Designer provides creative services but makes no guarantees regarding commercial outcomes, user engagement, revenue increases, or financial results. 


8. Data Protection (GDPR)

The Designer processes personal data in accordance with the EU General Data Protection Regulation (GDPR).

  • Storage: We use Google Workspace and Microsoft OneDrive (GDPR compliant) for communication and file storage. Personal data is retained for the duration of the project and for the mandatory period required by Italian legal, accounting, and tax regulations.
  • Privacy Policy: By accepting these terms, you also acknowledge our Privacy Policy available on our website.

9. Jurisdiction and Governing Law

  • Law: This agreement is governed by the laws of the Republic of Italy.
  • Venue: The courts of Milan, Italy, shall have exclusive jurisdiction over any disputes.
  • Language: The English version of these GTC is the binding legal instrument.